Identifying “Multisystem Utilizers” to Better Coordinate Across Systems

The term “multisystem utilizers” refers to individuals who use multiple public services repeatedly, including the emergency room, drug or alcohol rehab, temporary public assistance programs, and prison. The Department of Housing (DOH) in the Department of Local Affairs would like to prioritize its limited supply of housing vouchers to multisystem utilizers of public services in order to serve the most vulnerable populations, and potentially prevent more costly public service use across systems in the future. Other agencies – including Corrections and Human Services – are also interested in targeting services, particularly preventive services, to this population for the same reason. However, current data sharing challenges make it difficult to obtain a comprehensive picture of public service use across agency boundaries on a routine basis.

The Colorado Lab will support the piloting of a research and analytic data sharing solution in state government that will allow for the study of multisystem utilizers. This pilot will serve two purposes. First, it will create field- and research-informed metrics of service use within and across public agencies that can be used for decision-making across state government. Second, it will test drive an infrastructure for more secure and efficient solutions for data sharing that can be used for future research and analytic needs.

Multisystem Utilizer Research Awards

The Colorado Evaluation and Action Lab recently announced its selection of researchers to serve as consultants for the Colorado Lab’s Multisystem Utilizer project.  The work of the selected researchers aims to create field- and research-informed metrics of system utilization within and across public agencies that can be used for decision-making across state government.

Selected Partners:

Child Welfare and Public Assistance Programs (TANF and SNAP):

  • Marc Winokur, Director of the Social Work Research Center, Colorado State University
  • Graig Crawford, Independent Consultant

 

Mental Health, Substance Abuse, and Youth Corrections:

  • Diane Fox and Tara Wass, Infinite Frontier Consulting

 

Healthcare Utilization:

  • Richard Lindrooth, Professor of Health Systems, Management and Policy, Colorado School of Public Health
  • Marcelo Perraillon, Assistant Professor of Health Systems, Management and Policy, Colorado School of Public Health
  • Roberta Capp, Assistant Professor of Emergency Medicine, University of Colorado School of Medicine

 

Unemployment Insurance and Workforce Programs:

  • Jonathan Ladinsky, Principal Program Analyst, Mathematica Policy Research
  • Joanne Lee, Researcher, Mathematica Policy Research
  • Elizabeth Weigensberg, Senior Researcher, Mathematica Policy Research

 

Criminal Justice:

  • Jeffrey Lin, Associate Professor of Sociology and Criminology at the University of Denver
  • David Pyrooz, Assistant Professor of Sociology, University of Colorado Boulder